Honolulu Airport Ranks Near Bottom in Large Airport Survey
Honolulu's airport has ranked near the bottom in a survey of large U.S. airports.
Honolulu, HI, October 5, 2026 — A recent survey examining customer satisfaction at large U.S. airports has placed Honolulu’s primary airport among the lowest-ranked facilities nationwide. The findings, which assess various aspects of the passenger experience, indicate that the airport is performing below average when compared to its peers across the country.
The survey’s methodology and specific metrics were not detailed in the provided information. Consequently, the exact criteria used to evaluate the airports, such as punctuality, amenities, cleanliness, or staff helpfulness, remain unspecified. This lack of detail makes it difficult to pinpoint the precise reasons for Honolulu’s low ranking.
The survey encompassed a category of “large U.S. airports,” but the specific number of airports included in this category or the precise position Honolulu’s airport occupied within that group were not provided. Furthermore, the entity or organization that conducted the survey was not identified, nor was any information given regarding the timeline of the survey or when its results were released.
Without further details on the survey’s scope, methodology, or the specific performance indicators measured, a comprehensive understanding of the factors contributing to Honolulu’s low ranking is not possible. The specific improvements or challenges faced by the airport, as identified by the survey, are also not publicly available based on the current information. The contractor responsible for any operational aspects mentioned in the survey was not named.
The outcome of the survey highlights a significant gap in performance relative to other major airports. Information regarding any subsequent actions or planned initiatives by airport authorities or stakeholders in response to these findings was not made available. Similarly, details on previous rankings or trends over time are absent, preventing a comparative analysis of the airport’s evolving performance.
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